We are writing to update you on what steps we are taking to continue our service to our customers while at the same time maintaining the health and safety of our employees as the world addresses the COVID-19 pandemic.
On a corporate and community level we have implemented our business continuity and disaster recovery plans which now have the vast majority of our staff working remotely. We will continue to be at full capacity and are open for business to serve you, with full functionally and capability to respond to quoting and servicing your insurance needs. Hurricane season is less than 3 months away and we understand that you still need protection.
Our team is available to provide you any needed support on quotes and binding business as we collectively work through this challenging time. Our operations will continue at full capacity, but we strongly encourage you to utilize the self-serve portal at the insured login area on your insurance company’s website. The below items will help us by reducing the physical processing of paper correspondence both inbound and outbound as well as giving you more access and control to your policy(s). If you have not already, please register with your insurance companies to receive the below benefits:
o Become paperless – stay organized and clutter free
o Pay on-line –from a checking or savings account
We are here to serve you as always. We are available Monday-Friday 8:00 AM through 5:00 PM EST at (866) 711-9711 or visit us at preferredlinkins.com
The Preferred Link Team